Refund policy

Return & Refund Policy

(Merch)

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, change of mind, or incorrect sizing selections.

However, if your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos of the issue so we can help resolve it as quickly as possible.

We are committed to making sure you receive a quality product and positive experience. We truly appreciate your support.

(Digital Products)

Digital Products & Downloads

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and the download link has been delivered, we are unable to offer returns, exchanges, or refunds. Digital files cannot be “returned,” and access cannot be revoked once delivered.

Please Read Before Purchasing

We encourage you to carefully review the product description and details before completing your purchase to ensure the resource is the right fit for your needs.

If you have any questions about a product prior to purchasing, you are welcome to contact us at info@parentinghealthinstitute.com and we’ll be happy to help.

Technical Issues or Access Problems

If you experience:

Difficulty downloading your files
A broken or missing download link
Technical issues accessing your purchase

Please contact us at info@parentinghealthinstitute.com, and we will promptly assist you in resolving the issue or reissuing access.

Exceptional Circumstances

In rare cases, refunds may be considered at our discretion for duplicate purchases or verified technical errors that cannot be resolved. Any such requests must be submitted within 7 days of purchase.